Privacy Policy
Last updated: June 2026
AoGoodieClub respects your privacy. This policy explains how we handle personal information when you browse our website, contact us or place an order. At AoGoodieClub, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.
1. Information we collect
Depending on how you interact with us, we may collect:
• Your name, email address, telephone number and delivery or billing address.
• Order details, payment status and transaction references.
• Names, wording, images and other instructions supplied for personalisation.
• Enquiries, correspondence and information provided to resolve an order issue.
• Technical information such as IP address, browser or device information and website activity collected through the website technologies in use.
Please provide only the information needed for your order or enquiry. If you supply another person’s information, including a child’s name for a personalised gift, make sure you have appropriate authority to do so.
[OWNER REVIEW: Confirm if third-party analytics tools beyond Wix native are in use.]
2. How information is collected and used
We collect information directly through checkout, enquiry forms, email and other communications, and through service providers involved in operating the website and fulfilling orders. We use it to process payments and orders, create personalised items, arrange delivery, provide customer support, maintain business records, prevent fraud and meet applicable legal obligations. If essential information is not provided, we may be unable to complete your order or respond to your request.
[OWNER REVIEW: Verify if automated marketing emails are active for abandoned carts.]
3. Sharing Your Personal Information
Our website is hosted on Wix. Payment information is handled through the payment service selected at checkout. We share information where reasonably necessary with providers supporting website hosting, payments, delivery, business administration and customer support. Information may also be disclosed where required or authorised by law.
[OWNER REVIEW: Insert verified information about the relevant overseas service providers and processing countries before publication.]
4. Data Retention & Storage
We take reasonable steps to protect personal information against loss, misuse and unauthorised access or disclosure. We retain information for as long as reasonably necessary to fulfil the purposes described in this policy, handle disputes and meet applicable recordkeeping requirements. Information no longer needed will be securely deleted or de-identified where appropriate.
[OWNER REVIEW: Confirm data retention period compliance with local Melbourne/Australian regulations.]
5. Access, correction and privacy concerns
To request access to or correction of your information, ask about deletion, or raise a privacy concern, email info@aomiffy.com. We may need to verify your identity before acting. Some information may need to be retained for legal or legitimate recordkeeping purposes. For more information about our privacy practices, please contact us by e-mail at info@aomiffy.com.